What Do You Want To Do?

Build a more
stable and
efficient frontline
workforce?



Build a more stable and efficient frontline workforce

Predictive analysis - use sophisticated modelling tools to get into the detail of your workforce

“Through understanding our employee data we have been able to understand our own strengths and weaknesses and take effective action.”

Our recruitment is now targeted to attract the people we work best with and the team is so much stronger as a result.”

Liz McGowan, Ops and HR Director, Morleys Stores.

Churn reduction of 40%



Say goodbye to
hiring disruptions, and hello
revenue growth?



Goodbye hiring disruptions, hello revenue growth

Gap analysis - identify and address the skills, tools, and process gaps, to make your recruitment work for you

“The stability of the team has meant we have so much more time to focus on core operations. We have broken the cycle of recruit, onboard, train, lose.

There is no doubt our customers see it in the service they receive. This is beginning to reflect in the top line as our efficiencies improve.”

Karen Norval, HRD, Lenstore.

Customer satisfaction score improvement of 22%



Reduce
recruitment costs
without sacrificing
quality?



Reduce recruitment costs without sacrificing quality

Cost-saving expertise - focus to bring to light the true cost of recruitment and put in place practical solutions that give your team the power to reduce costs

“Our attitude as a business has changed. We now recognise the importance of getting the right hires for our frontline roles. We had no idea of the true costs of getting this part of our business wrong and the positive impact of getting it right.”

Kate Richmond, Head of HR, Jennings Bet

Cost savings over £18,000 in first year



Shift to proactive
hiring for a
stronger frontline
team?



Shift to proactive hiring for a stronger frontline team

Strategic planning - give your team the understanding of your cycles so your business can take a proactive position and plan accordingly

“Our operational approach is so much better informed. We understand our cycles better and have stopped hitting the panic button when we don't need to.

This means our Ops team can plan for our peak times without the distraction throughout the year.”

J Jenner, Owner Central & Southern Homes

Employee satisfaction improvement of 38%



Current Trends

We live and breath trends and cycles in the recruitment/employment industry.

Scroll through our blog for resources, articles and our thoughts

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Stay connected for the latest industry insights, expert advice, and updates from our team. Join our community to network and grow with us.

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                    [text] => Generation Z.

There is no doubt that amongst the clients we work with, one of the greatest challenges we see is working with Gen Z.
The attached article gives a very good rundown of the challenges involved, but also highlights what we see as a far greater problem.... the brain drain of experienced, capable managers, who get to the point of not wanting to manage this next generation.

The problem is not simple... 
Firstly it is wrong to think "they are all the same". There have always been good and bad hires when taking on staff at the front end of their careers.
The difference now is that there is a publicly shared set of tropes, that (on the face of it) are ordained by the wider population, that provide a set of ready made complaints for those who want to grumble.

Secondly, it is important to understand the context of this generation. There are a number of common themes that a little research will highlight. These are no ones fault, but using them to inform how you go about managing this cohort is key.

Finally, there is strength of culture and leadership. All companies should adapt and show willing to work with the traits and needs of all employees, but chasing trends to be able to claim righteousness is a naive strategy. Particularly if it starts to result in the loss of proven middle managers who have shown loyalty and commitment.

So what do you do?
Do nothing? 
Certainly not recommended... you will either churn your managers or new hires. Both are incredibly expensive. Don't do it.

Look to alternatives? In some cases (particularly SMEs), this might be the case. There are huge swathes of workforce out there, of different demographics, who can provide the solution to your vacancies... you just need to work out who you are looking for and how to attract them.

Or, better recruitment with a defined management plan? Create an understanding in the business of what your true expectations are and how you are going to manage them. Then it is about clarity of messaging from first point of contact, and hiring for attitude as well as skill. All whilst religiously delivering on your side of the bargain.

Would love to hear any thoughts and happy to chat if this feels like a challenge you may need support with.

https://lnkd.in/eJ48uQne
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                    [text] => Final boaty post... promise!

This amazing little five oared vessel was built by Harland & Wolff as a lifeboat for the SS Worcestershire back in 1904, as commissioned and operated by Bibby Line Group.

Yes our feet could have been drier at the end, but she served us well in her 120th year. 

We hope that a solution can be found for H&W's current challenges, as well as a broader, comprehensive, industrial strategy, to allow the UK's manufacturing sector to thrive for another 120 years. 

You never know.... with a little maintenance, the Viking may still be around?
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LinkedIn Post Media

Generation Z. There is no doubt that amongst the clients we work with, one of the greatest challenges we see is working with Gen Z. The attached article gives a very good rundown of the challenges involved, but also highlights what we see as a far greater problem.... the brain drain of experienced, capable managers, who get to the point of not wanting to manage this next generation. The problem is not simple... Firstly it is wrong to think "they are all the same". There have always been good and bad hires when taking on staff at the front end of their careers. The difference now is that there is a publicly shared set of tropes, that (on the face of it) are ordained by the wider population, that provide a set of ready made complaints for those who want to grumble. Secondly, it is important to understand the context of this generation. There are a number of common themes that a little research will highlight. These are no ones fault, but using them to inform how you go about managing this cohort is key. Finally, there is strength of culture and leadership. All companies should adapt and show willing to work with the traits and needs of all employees, but chasing trends to be able to claim righteousness is a naive strategy. Particularly if it starts to result in the loss of proven middle managers who have shown loyalty and commitment. So what do you do? Do nothing? Certainly not recommended... you will either churn your managers or new hires. Both are incredibly expensive. Don't do it. Look to alternatives? In some cases (particularly SMEs), this might be the case. There are huge swathes of workforce out there, of different demographics, who can provide the solution to your vacancies... you just need to work out who you are looking for and how to attract them. Or, better recruitment with a defined management plan? Create an understanding in the business of what your true expectations are and how you are going to manage them. Then it is about clarity of messaging from first point of contact, and hiring for attitude as well as skill. All whilst religiously delivering on your side of the bargain. Would love to hear any thoughts and happy to chat if this feels like a challenge you may need support with. https://lnkd.in/eJ48uQne

LinkedIn Post Media
LinkedIn Post Media

Sometimes feedback really is a gift.... thanks Kate!

LinkedIn Post Media

Final boaty post... promise! This amazing little five oared vessel was built by Harland & Wolff as a lifeboat for the SS Worcestershire back in 1904, as commissioned and operated by Bibby Line Group. Yes our feet could have been drier at the end, but she served us well in her 120th year. We hope that a solution can be found for H&W's current challenges, as well as a broader, comprehensive, industrial strategy, to allow the UK's manufacturing sector to thrive for another 120 years. You never know.... with a little maintenance, the Viking may still be around?